What
is Strategy?
Individuals and
businesses are constantly confronted with choices of various sets
of actions, and each set of actions carries different implications
for the future. Consciously or unconsciously, every
businessperson makes choices between one set of actions over
another, and even the decision NOT to choose one
action over another. A strategy is a roadmap (plan)
to the company's future.
Management's Three Strategic
Tasks
Management's first strategic task is to define the
business in two parts. Management starts by developing a
strategic vision that spells out the
direction in which the company is
heading. The second
part of defining the business is to describe what the
company will do to make a profit (WHAT needs will the
company serve? WHO will have those needs? WHAT products or
services will be offered?) Many businesses go astray by adopting a
generic vision or mission statement. Business and Ecology
Consulting
can help you avoid these and other dead ends. For
help building a better roadmap, click here. Management's second task is to
establish objectives for the company. Objectives are performance
targets defined using the SMART template, thus substituting a
data-driven process for ad-hoc decision-making. SMART
objectives should be both financial and strategic. A
strategic objective could be to increase market share; the
corresponding financial objective could be to achieve 20
percent revenue growth. Management's third strategic task is
crafting the strategy that will make the strategic vision a
reality and achieve financial and strategic objectives. Crafting
the strategy tells HOW the company will win and retain customers;
build a sustainable competitive advantage; and conduct its
operations. This is the company's business model.
Tools for Strategic
Analysis
Five
Forces Model The Five Forces Model is a powerful
analytic tool characterizing the main
competitive pressures in any market. The Five Forces Model
can reveal potential strategies for competing, as well as
whether to compete at all. A solid understanding of the Five
Forces Model can help you build the strongest business case
for your venture. To see how the Five Forces Model can benefit
your business or practice, click here.
Tools
for Selecting the Right Customer Base Once you've
been successful with offering your product or service in
your chosen market segment, how do you continue to grow? There
are two basic approaches. You can scale up your business to a
larger market segment, or you can increase your share
of the market you've already. Each approach has advantages and
disadvantages. The following table rates the
desirability of various options. Business and Ecology
Consulting
can help you make the right choice for your
business.
|
Customer Offering |
Existing market |
New market |
| Existing offering |
Market penetration strategy (# 1) |
(#3) Cross selling |
| New offering |
Line Extension (# 2) |
(# 4) Market
entry |
Strategy Tools for Sustainable Competitive
Advantage
Strategic Competitive Advantage Does
your business have an offering or service that is difficult
or expensive to duplicate? If your product or
service creates a barrier to market entry by potential
followers, it could help your business to take market share
from your competitors. To learn more about identifying and
exploiting strategic competitive advantages, click here.
Managing Customer Relationships. Do
you know who is your most important customer? Do you know how
good your customers think you are at meeting their wants
and needs? What do you want your customers to rate as your
market leading attribute? Your next most important attribute?
Can you afford to be just "acceptable" at anything? To start
learning more, click on Customer Relevance
Hierarchy. |